This waiting room is for patients who already have a scheduled appointment for a video visit. To schedule, please talk to your provider or call our office at 425-317-3497. Current number of patients waiting: 3. If this is an emergency, please call 911. Enter Waiting Room. For patients who already have a scheduled appointment for a video visit, please complete the following two steps: Test your computer set-up before your appointment by clicking on Test Computer in the upper right corner of this screen. Begin your appointment by clicking on the blue Enter Waiting Room button to the right and your provider will join you shortly. ‎VSee Clinic is a simple, secure way for you to hold a telehealth consultation with your provider from anywhere. VSee Clinic allows HIPAA-compliant chat and video calls. It’s encrypted, so your patient health data is secure. Seeing your doctor is easy with VSee Clinic. You can schedule an consultati.

We are excited to announce a new set of features that we have released. Please check out below for the summary.

1. Remember User Choice for Calling Mode*

VSee Clinic can now remember a user’s preference between “Join on the Web” (In-browser calling) vs “Join from VSee Messenger App”. Users simply click on the checkbox when the window below is displayed. To change preferences, go to My Account > Preferences.

*Only available for clinics with In-browser calling.

What Is Vsee App

2. Inform Walk-in Patients About Existing Appointment

Patients will be informed about their existing appointment if they try to enter the waiting room directly.

Vsee Clinic Provider Log In

3. Schedule Appointment for a Patient’s Dependent

For clinics with Dependent feature enabled, Clinic Admins can now book appointments with a minor/child using a clinic’s parent account. On the New Appointment user interface, a Clinic Admin can create a dependent on the fly before booking an appointment.

4. Ability to Customize Email and SMS* Invite Message

This has been a common request recently and we are happy to inform that providers will now have more flexibility to customize the invite message. *To enable SMS invite for your clinic, please contact help@vsee.com.

Invite via Email

Invite via SMS

5. Easy Switch of Rooms for Patients on the Mobile App

Patients with appointments from different providers/rooms will no longer have to log out in order to switch to a different room. From the home screen on the VSee Clinic mobile app, patients can switch to another room.

6. Set Waiting Room Visibility on the Mobile App

We have improved the onboarding process for patients. A search function will now be available on the VSee Clinic mobile app if patients do not have their providers invite link with them.

A Waiting Room’s visibility on the app can be set. If configured to be not searchable, patients will receive a message that they need to contact their provider.

Waiting Room Search

Waiting Room Settings

7. Clinic Performance Improvements

Enhancements were done to improve overall Clinic performance.

Other improvements and fixes are also included in this release. If you have any questions, drop us an email at help@vsee.com.